Product usage insight review
A two-to-four-week reading of one product flow, delivered as annotated pictures and a live briefing.
Tbilisi · Aghmashenebeli Avenue
We draw the way people actually use a product.
Catalogvectorhub is a small Tbilisi studio that turns clicks, pauses, returns, and abandoned steps into annotated pictures. You leave with a pack you can put on a table, and a briefing that does not rush the awkward parts.
Level 12, 19 Aghmashenebeli Avenue. Printed packs, pencil notes, and a quiet room overlooking the avenue — not a wall of live charts.
What leaves the studio
A pack, a sitting, and a set of questions you can act on
A usage reading at Catalogvectorhub ends with objects you can hold. Eight to twelve annotated pictures of a named flow — onboarding, a checkout, a search, a renewal — each marked where people hesitate, skip, loop back, or leave. A short written reading sits beside them, in ordinary language, not a glossary of chart types.
The sitting is ninety minutes. Tamar or Giorgi walks the pack with the people who actually own the flow. We stay with one product surface. We do not install measuring software, and we do not take over the product team. You still decide what to change; we make the traces visible enough that the room can argue from the same picture.
Bring what you already collect: export files, session recordings, a handful of support tickets, and a colleague who knows the screens. If the traces are thin, we say so at intake rather than invent a story around a quiet week.
Work you can commission
Usage reviews, pictures, and a sitting together
Catalogvectorhub does not sell access to a product. We sit with the traces people leave in a product — clicks, pauses, returns, abandoned carts, skipped steps — and draw pictures a room can actually brief from.
Visualization commission
One annotated picture of a named usage question, drawn for a specific briefing or printed pack.
Usage reading workshop
A half-day sitting where your team practises reading traces from your own product, on paper.
Monthly insight pack
Three pictures and a one-page note each month, drawn from the traces you already collect.
From a recent briefing
A checkout that looked healthy until we drew the returns
We already had a weekly chart of completed orders. What Catalogvectorhub drew was the same week with the people who came back two and three times before paying, and the ones who never did. The picture was less flattering than the chart on the wall. Tamar still walked us through it without rushing the awkward parts. I would have liked the first draft a few days earlier — we were already in a board week — but the sitting itself changed which screen we decided to fix.
Journal
Notes from usage readings
What a drop-off looks like when you draw it by hand
A falling bar is not a picture of a pause. Here is how the studio marks the people who leave a named screen.
A busy week is not a trend
Holiday spikes, one school concert, and a release on a Thursday — why the studio refuses to call them a trend.
Preparing session recordings for a Tbilisi usage review
A practical list from Giorgi: filenames, faces, payment screens, and how many recordings a two-week review can actually sit with.